BY CATEGORY

HELP & INFO

You are in: Privacy Policy

We at MyPoolSupplySource.com shop on the internet just like you do.  We appreciate our information being kept private so you can believe that your information we be kept private as well.

 

You can browse our website all you want without entering any of your personal information.  However, when you go to make a purchase on our site, we do request certain specific information from our customers in order to complete the purchase process. This information is, unless otherwise noted below, not shared with any parties.

In the process of purchasing products MyPoolSupplySource.com you will be asked to complete the purchase with a credit card. This credit card data is NOT stored on our servers in any way, shape or form. When you supply your credit card information the transaction process sends it to Authorize.net over a secure encryption for validation and charging. That is the only place your credit card data will go.

As far as creating an account with MyPoolSupplySource.com you will be asked for specific information. This includes your name, address and contact information. We do everything in our power to this information private but some of the owness falls on you the customer.  Do not give your password out to anyone.  This is done for a number of reasons.  One, for sending emails to you (if you have indicated to us that you want to receive emails).  Secondly, so that we can provide you with a better checkout experience the next time you visit our site and lastly, so we can email you your receipt and shipping notification. This information will be provided to the following people or groups in order to complete your transaction:

  1. Credit Card Processor (Autorize.net as mentioned above)
  2. USPS/UPS/FedEx/Freight Carrier for shipping

MyPoolSupplySource does use cookie technology to enhance the customer experience on our site. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Netscape Navigator or Internet Explorer) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly.

Regarding your privacy while shopping at MyPoolSupplySource.com, the bottom line is this:

  • All of your personal information stays private.
  • All order information is encrypted using 128 bit encryption and is transmitted us over a secure socket (SSL) connection.
  • We use financial information only to bill you for products that you have purchased.
  • We do not keep your credit card information on our servers.
   Online Payment Processing